Frequently Asked Questions
How do I order logo designs online?
To place order online. Select the design package you needed. Fill up a short and simple form with your requirement details. Then enter your payment details and make electronic payment. Your order will be placed instantly. After that, within scheduled delivery date, you will receive Logo Design concepts via email. For continued communication, online free media like email, instant messenger (chat) and even Skype conversations are excellent in quality. If required, we can have telephonic conversation as well. Final deliverable will be sent to you online.Click here for more detailed information on the Logo Design Process.
How long until I get my designs?
You would receive the first set of Logo Design concepts within three days of your payment, and from then on you choose the direction you want to go with your custom Logo Design. Usually we are able to finalize a Logo after continued revisions within a week, depending on the range and extent of changes you want.
How many revisions can I ask?
Unlimited. You can ask for revisions for your design until you are satisfied.
In what file formats, will I get my designs?
We want you to be able to actually use your designs, so we’ll give you your design files in everything you need, including…
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Raw Vector (AI, EPS)
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PNG
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JPG
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TIF
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PDF
If you need it in another format not listed above, we’re glad to help. Just ask.
Can I get my old logo design modified?
Sure. You can provide the improvement details while you order or you can ask for a new set of logos. Either way, you will get a brand new logo design, based on your old logo and your briefings.
Do I have to pay any extra charges for my logo?
No, after you pay the amount quoted to you in the briefing process, you will receive your final logo files without further charges.
Once you have ordered a Logo Design with us, and have made full payment, you are the legal outright copyright owner of the final Logo Design, and we do not have any claims to it whatsoever. You are able to trademark the Logo Design. However, in case you exercise your right for money back, the copyright would automatically belong to us and you would lose it.
What about the copyright of my logo?
Even after the Logo Design process is complete, we would be there to guide you for the download of your file, and interactions with your printer, in case of any confusion.
We also provide a lot of additional design services, and you can obtain a price advantage by ordering these services along with the Logo Design in order to enhance your company's image further. We even store a back-up copy of your Logo Design, so you can ask us for a soft copy in case of an emergency, possibly in the years ahead.
If you have any other queries, contact us, we look forward to hearing from you.
What sort of support can I expect from 'Turnkey Logos' once the Logo Design Process is complete?